Carbase Bristol

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4.5/5 rating

Outstanding

- Based on 462 verified purchases in the last 3 months

Carbase Bristol Verified Purchases

89
Overall
Satisfaction
93
Would
Recommend
13k+
Total
Purchases

Total Active Purchases:

13941

(Verified: 13941)

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My experience at Carbase Bristol

The experience I had was okay. I found it a very long process that should have taken much less time to be honest. When I said I have cash already there was no need to waste my time on the finance offer,etc. I just came to road test the vehicle then come back to sign the paperwork once I made my decision to buy the vehicle. It was five hours of total time which honestly is ridiculous! My time road testing and thinking about the vehicle was up to an hour. I came at noon and left when it was getting dark. I have bought cars in the past and took less than two hours including getting the financing. I definitely will not put myself through that again.

Mr Ian Campbell
19/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Thank you for sharing your experience with us. We're sorry to hear that the process took longer than expected and that you felt time was wasted on unnecessary steps. We understand how valuable your time is, and your feedback will help us streamline our processes to make future visits more efficient and straightforward. We appreciate you bringing this to our attention and will work on improving the experience for all our customers.

20/11/24
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My experience at Carbase Bristol

The service was as expected of a car supermarket

Anonymous
19/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Thank you for your review. We're glad the service met your expectations and appreciate you sharing your experience. If there's anything we could improve to make your next visit even better, we’d love to hear your thoughts. Your feedback helps us enhance our service for all our customers.

20/11/24
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My experience at Carbase Bristol

My experience at Carbase Bristol was memorable because theme salesman I dealt with was very thorough and answered all questions expertly.

Steven Beard
18/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Thank you for your feedback! We’re delighted to hear that the salesperson at Carbase Bristol provided such thorough service and expertly answered all your questions. It’s great to know your experience was a positive one, and we hope you’re enjoying your new car!

19/11/24
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My experience at Carbase Bristol

My experience at Carbase Bristol was memorable because they were very friendly and helpful, gave me all the information I needed to drive my first automatic

Mrs Diane Bond
18/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Thank you for sharing your positive experience! We’re delighted to hear that the team at Carbase Bristol was friendly, helpful, and provided all the information you needed to feel confident driving your first automatic. We hope you enjoy your new car, and we’d be happy to assist you again in the future!

19/11/24
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My experience at Carbase Bristol

The staff at Carbase Bristol were good because I received afriendly professional service

Mr Jason Millett
18/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

We're so pleased that you had a great time with us, thank you for sharing your thoughts! Best wishes

19/11/24
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My experience at Carbase Bristol

Carbase Bristol were great because Matt was great and explained everything well. Was happy and joked with us to make it a good experience. He provided all information clearly and correctly.

Mr Mustafah Ali
18/11/24
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Reviewed on JudgeService

Carbase Bristol's Reply

Thank you for sharing your kind review, it is wonderful to know that you enjoyed our service! All the best

19/11/24

Location

Netham Road,Netham Lock,Bristol,BS5 9PJ

Hours